
We have hundreds if not thousands of happy customers. We want to show you one of our latest five-star reviews given to us through trust pilot. It is a long review but well worth the read if you’re thinking about using our award-winning independent garage.
“A few weeks ago, the timing belt broke on my wife’s vehicle, well below the manufacturer’s recommended mileage for replacing it. After numerous emails to the manufacturer, and getting nowhere quickly, we spoke to a number of local garages for advice on our options. The advice was consistent. They suggested a completely new engine, or complete second-hand or reconditioned engine replacement. This we simply could not afford, not after paying out so much for the vehicle, not so long ago. We therefore, did some research on engine specialists, and eventually contacted A1 Diagnostics, Independent Vehicle Specialist, in Cardiff.
I had an initial telephone conversation with a pleasant young gentleman called Mohammed. I explained the situation and informed him that due to our personal circumstances, we needed the vehicle back on the road as soon as possible.
Mohammed assured me he’d do his best to find a convenient slot and would contact me by the end of the day. True to his word, that he did, and our vehicle was in with them within the next couple of days. I felt confident that our vehicle was in the right place and with the right people.
Mohammed assured me that they would assess the vehicle and inform me of the cost, prior to carrying out any work. Once more, true to his word, he did. He informed us that a new or replacement engine was not required, but a number of parts needed replacing due to the damage caused by the breaking of the timing belt and that the job was obviously, labour intensive.
From initial telephone conversation through and up to receiving the vehicle back, was straightforward and took just a few days. The invoice was to the penny as quoted, the vehicle had been valeted at no additional cost and all parts and labour given a full 12-month warranty, for additional peace of mind.
I cannot fault the first-class service that was offered by A1 Diagnostics.
A1 by name and most certainly, A1 by nature. Absolutely fantastic.
And as for Mohammed, you are an absolute star and a credit to the company, as are your colleagues, I’m sure. Keeping us informed through each and every step of the process, from initial telephone call, right through to receiving the vehicle back. We are extremely grateful for the service you’ve provided and can’t thank you enough.
If you expect nothing less than a first-class service, then we highly recommended
A1 Diagnostics, Independent Vehicle Specialist.
Thank you.”
As you can see we are a trusted independent garage that has twenty years experience gaining five-star reviews like the one above. We have 11 vehicle service ramps and can see you straight away rather than waiting around for weeks on end waiting for main dealers.
We have won many awards in our time locally and nationally. Check out the national award below we received for best auto repair services in the entire UK.
Contact us
Use the contact details below or form and one of our experienced customer service advisors will be in touch.
A1-Diagnostics and ECU Repairs
64 Sloper Road
Leckwith,
Cardiff
CF11 8AB
Tel: (029 20) 220380
Fax: (029 20) 223172
Opening Times
Mon – Fri: 8:00am – 6:00pm
Email: info@a1-diagnostics.com
![]() | ![]() |